30-day money-back guarantee
If you're not satisfied, contact us within 30 days of your first payment on any plan — monthly, yearly, or one-time — and we'll refund that payment in full. No questions asked.
Monthly subscriptions
You can cancel at any time and keep access until the end of the current month. After the first 30 days, we generally do not refund a month already in progress.
Yearly subscriptions
Yearly plans are fully refundable within 30 days of the initial charge. After 30 days, cancellation stops future renewals and access continues until the end of the paid year.
One-time purchases
One-time purchases (including lifetime offers) are fully refundable within 30 days of purchase.
Service problems
If a technical fault on our side prevented monitoring from working for a meaningful period, tell us and we will credit or refund that period.
What is not refundable
- Periods already served where the service functioned as described.
- Dissatisfaction with what public records did or did not show — record availability varies by county and is outside our control.
- Charges disputed more than 90 days after they occurred.
How to request a refund
Email info@propertyshieldplus.com from your account email with the charge date and amount. Approved refunds are returned to the original payment method, typically within 5–10 business days.
See also our Billing Policy and Terms of Service.